FAQ

What is Ibby?

Ibby bridges the gap between reality and all of the inspiring design sites on the internet. With Ibby, you can design and price a home remodel from the comfort of your couch (or chaise if you’re fancy). If you want to make your design real, you can order free samples, buy the design, or schedule a consultation to have the space built.

How long will it take to remodel my house?

Well it depends on the space you are remodeling, but typically, we will be done around 2 weeks from the day demo starts.

When does demo start?

Construction could start as soon as around 4 weeks after signing a contract, depending on your schedule and ours.

Who will build my space?

Our craftsmen are the real deal. They have been drug tested and background checked. They have an average of 21 years of experience, and they are delightful to work with. Not to mention all of our work is backed by our 5-year warranty.

What does the warranty cover?

It covers everything that we supply and install. Think of it like the bumper-to-bumper warranty on your car.

Why do you ask for my zip code?

We are located in the DC metro area, which is where we currently offer construction services. If you live outside of this area you can: (1) Buy the design, or (2) Let us know where you live. If we get enough interest from a particular part of the country, we’ll figure out a way to bring our renovation services to you.

Can you tell me more about buying the design?

Indeed we can. When you buy the design, you will get an email from us that will include pretty much everything you need to change your old space into an Ibbytastic new space, such as:

-A list of materials, including model numbers and quantities

-A list of vendors (and their contact info) where the materials can be purchased

-A set of drawings to guide you (or your contractor) through the construction process

What happens when I schedule a consultation?

We will give you a call to set up a time to stop by. We will come with coffee (or tea, or whatever you want). While we’re enjoying our beverages, we will:

– Review your design

– Check out some samples of the materials you selected (to make sure expectations and reality are simpatico)

– Review the existing conditions of your space

– Verify measurements

-Identify any potential challenges during construction (trust us, finding these sooner rather than later makes everyone a happy camper)

-Review the construction contract

What is included in your price?

Everything. We’ve worked really hard to take something pretty complicated and display it in an approachable way that everyone can digest. If you give us accurate info about your existing space, the price you see will be the price you pay. That includes material, labor, overhead, delivery, warranty, etc. Everything.

What if I don’t give you accurate information about my existing space?

No problem. We’ll review and double check everything at your consultation.

Are your samples really free?

Of course they are!! Who wants to pay for samples? Not us. We’re guessing you don’t either. If you’re interested in free samples, just design a space and fill out the form. We’ll pack your samples up, and ship them priority mail. We’ll also email you when they’re on their way.

If you have any questions that we haven’t covered, you can send us a message on the contact page , or just send our GM an email directly at TJ@ibby.com

Thanks very much for your interest. We really appreciate it.